Recruiting: Volunteer & Helpline Coordinator
We are looking for an enthusiastic Volunteer & Helpline Coordinator to join our team and make an impact on the lives of survivors of sexual violence.
Survivors Network are pleased to be recruiting for a Volunteer & Helpline Coordinator.
This new role will work with the Volunteer Services manager to recruit, train, onboard and retain our Groupwork & Helpline Volunteers. They will also cover our helpline shifts, taking calls from survivors and the support the helpline volunteers.
They will have strong experience of working or volunteering on a helpline and engaging with people who are vulnerable and / or have experienced trauma.
They will be skilled in working with and managing volunteers, have knowledge of what support they need and how to enhance a volunteer’s experience.
Post holder must be able to work Mondays 6 pm -9.15 pm and Wednesdays 11.00-14.30 from our Brighton office to support our helpline.
This post is subject to an enhanced DBS.
This role is only open to women applicants, as being a woman is deemed to be a genuine occupational requirement under Schedule 9 pt 1 of the Equality Act 2010. This means the role is open to women assigned female at birth or transwomen with a Gender Recognition Certificate.
Hours: 24-30 hours per week
Salary: £27,680- £29,961 (pro rata)
Fixed Term Contract until March 2026
Closing date for applications: 09.00 Friday 11th April 2025
Interviews will be held on:Thursday April 24th in-person in central Brighton. Times TBC.
Download information about this role:
Contact us: For more information or an informal chat about this post please contact Katie Cotterell Snow on katie@survivorsnetwork.org.uk
Please submit applications by email to admin@survivorsnetwork.org.uk. We do not accept CVs
Survivors’ Network values diversity and aims to reflect and represent the city’s communities in the staff team. We are currently under-represented in the following areas and actively welcome applications from:
- Women over 45
- Women who are disabled (please note that our Brighton offices are not accessible for persons with mobility issues)
- Women from a Black and Minority Ethnic background
We are bound by the Equality Act which currently states we are only able to consider applications from people who were assigned female at birth or transwomen with a Gender Recognition Certificate.